Listening: Conversation between a Customer Service Representative and the Buyer of a Printer (Podcast) – Dual Spanish – SPJ 024

In this session, we will go over a Dual Spanish practice to help you understand more spoken Spanish as we review a Conversation between a Customer Service Representative and the Buyer of a Printer. You can listen here:

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Here is the Text of the First Section

(Read as you play the audio):

Section 1 (1st time):

Representante de Atención a Clientes: Hola buenos días, mi nombre es Raúl Robles. Gracias por llamar a la línea de atención a clientes de Fresco-Tec. ¿Con quién hablo?

Cliente: Hola, me llamo Alberto López y tengo un problema con mi impresora nueva. ¿Usted me puede ayudar?

Sentence 1 in Spanish (1st time)
Representante de Atención a Clientes: Hola buenos días, mi nombre es Raúl Robles. Gracias por llamar a la línea de atención a clientes de Fresco-Tec. ¿Con quién hablo?

Sentence 1 in English (simplified translation)
Customer Service Representative: Hello good morning, my name is Raul Robles. Thank you for calling Fresco-Tec’s customer service line. Who am I speaking with?

Sentence 1 in Spanish (2nd time)
Representante de Atención a Clientes: Hola buenos días, mi nombre es Raúl Robles. Gracias por llamar a la línea de atención a clientes de Fresco-Tec. ¿Con quién hablo?

Sentence 2 in Spanish (1st time)
Cliente: Hola, me llamo Alberto López y tengo un problema con mi impresora nueva. ¿Usted me puede ayudar?

Sentence 2 in English (simplified translation)
Customer: Hi, my name is Alberto Lopez and I have a problem with my new printer. Can you help me?

Sentence 2 in Spanish (2nd time)
Cliente: Hola, me llamo Alberto López y tengo un problema con mi impresora nueva. ¿Usted me puede ayudar?

Section 1 (2nd time):