Posted on

Listening: Conversation in a Customer Service Call – (Podcast) – Dual Spanish – SPJ 009

 

In this session, we will go over a Dual Spanish practice to help you understand more spoken Spanish as we review a Dialogue between a Customer Service Representative and a Customer. You can listen here:

 


.

Free Podcast Upgrade Bonus (with Transcripts!):

Sign up to access these free bonus materials:

• Printable PDF Guide with sentence by sentence transcriptions
Video with sentence by sentence transcript and pronunciation voice over
• Download link for the MP3 Audio file of this session

Plus, when you sign up you’ll get 5 video lessons, additional Spanish resources and occasional emails with more practice materials. (You can unsubscribe with 1-click at anytime. We hate spam as much as you, and we’ll only send useful stuff. Promise!)

Sign up here (or Sign in if you already have an account):

Get Podcast Upgrade with Transcripts

 

 

Here is the Text of the First Section

(Read as you play the audio):

Section 1 (1st time):

Representante de Atención al Cliente: Gracias por llamar a CablePlus. Le atiende Roberto Flores. ¿Cómo puedo ayudarle?

Cliente: Hola, llamo para cambiar mi servicio de internet por uno que sea más rápido. Actualmente tengo el Plan Básico. ¿Qué otras opciones tienen?

 

Sentence 1 in Spanish (1st time)
Representante de Atención al Cliente: Gracias por llamar a CablePlus. Le atiende Roberto Flores. ¿Cómo puedo ayudarle?

Sentence 1 in English (simplified translation)
Customer Service Representative: Thanks for calling CablePlus. This is Roberto Flores. How may I help you?

Sentence 1 in Spanish (2nd time)
Representante de Atención al Cliente: Gracias por llamar a CablePlus. Le atiende Roberto Flores. ¿Cómo puedo ayudarle?

 

Sentence 2 in Spanish (1st time)
Cliente: Hola, llamo para cambiar mi servicio de internet por uno que sea más rápido. Actualmente tengo el Plan Básico. ¿Qué otras opciones tienen?

Sentence 2 in English (simplified translation)
Customer: Hi, I’m calling to change my internet service for one that is faster. I currently have the Basic package. ¿What other options do you have?

Sentence 2 in Spanish (2nd time)
Cliente:Hola, llamo para cambiar mi servicio de internet por uno que sea más rápido. Actualmente tengo el Plan Básico. ¿Qué otras opciones tienen?

.

Section 1 (2nd time):

Representante de Atención al Cliente: Gracias por llamar a CablePlus. Le atiende Roberto Flores. ¿Cómo puedo ayudarle?

Cliente: Hola, llamo para cambiar mi servicio de internet por uno que sea más rápido. Actualmente tengo el Plan Básico. ¿Qué otras opciones tienen?

 

You can find the full dialogue transcript in the Podcast Upgrade Bonus available here…

Free Podcast Upgrade Bonus (with Transcripts!):

Sign up to access these free bonus materials:

• Printable PDF Guide with sentence by sentence transcriptions
Video with sentence by sentence transcript and pronunciation voice over
• Download link for the MP3 Audio file of this session

Plus, when you sign up you’ll get 5 video lessons, additional Spanish resources and occasional emails with more practice materials. (You can unsubscribe with 1-click at anytime. We hate spam as much as you, and we’ll only send useful stuff. Promise!)

Sign up here (or Sign in if you already have an account):

Get Podcast Upgrade with Transcripts

 

 

 

Did you find this useful? Got any Spanish questions? Please share your thoughts in the comments section at the end of this page and share this page with 3 of your friends so they can also improve their Spanish! (¡Gracias!)

 

 

.

Leave a Reply

Your email address will not be published. Required fields are marked *